FAQ

Renting from us is easy! Visit our website, choose your electric vehicle, select the date and time of your rental, and make your reservation online. You can also visit our rental shop in Benidorm to make a reservation in person.

We offer different types of electric rentals to suit your preferences. You can choose from e-bikes, e-choppers, and e-steps, depending on your desired style of adventure

Yes, the minimum age to rent our electric vehicles is 18 years old. We require a valid ID or passport for verification purposes.

For e-bikes and e-steps, you do not need a driver’s license. However, for e-choppers, a valid driver’s license is required as they are considered motorized vehicles.

Yes, your safety is important to us. We provide helmets with all our rentals to ensure you have the necessary protection during your ride.

Yes, we require a refundable deposit for each rental, which will be returned to you upon the safe return of the vehicle. Additional charges may apply for damages or late returns, as specified in our rental terms and conditions.

Yes, we understand that plans can change. You can cancel or modify your reservation up to a certain time before the scheduled rental. Please refer to our cancellation policy for more information.

In the unlikely event of a breakdown or technical issue, please contact our customer support immediately. We will assist you and provide the necessary guidance to resolve the situation promptly.